Custom software for Australian small and medium businesses
Take repetitive work off your team’s plate
Walk us through how your business runs day to day. We’ll help uncover where repetitive tasks, manual handovers and disconnected systems are costing you time, and build practical software to make the work easier.
No in-house technology team needed. We design, build, host and support it for you.
You don’t need a problem statement or a solution in mind. We start by listening.
Growth should not mean more admin
Things we look for
Some of the best opportunities to save time are hidden in the way work gets done every day.
- Your team repeatedly copies and checks information between documents, spreadsheets and systems
- Quotes, orders, onboarding or reporting rely on manual creation and follow-up
- Addressing errors is costing your business time and money
- Important processes depend on one person remembering what to do
- Taking on more customers means hiring more administration staff
Customer result: Candid Founders
$60k additional monthly revenue potential. No extra account managers
They showed us how they onboarded clients. We spotted the spreadsheet bottleneck. Automating it cut setup from four weeks to one day, creating capacity for up to eight additional retainer clients every month.
The bottleneck
Demand wasn’t the problem. Capacity was.
Walking through Candid Founders’ client onboarding revealed around 140 hours of copying, collating and manually checking inventory data across Excel spreadsheets for each new client.
The more clients the business took on, the more administrative headcount it needed.
The impact
Client setup dropped from four weeks to one day.
BuiltByK automated the inventory collation, processing and review workflow, that freed up capacity for all our staff. This allowed us to earn up to $60k in additional revenue each month without needing to hire extra consultants.
Andrew Kemp · CEO, Candid Founders
What we build
Practical software, designed around your business
Depending on the problem, that might include:
- Automated quoting, ordering or onboarding workflows
- Inventory and job-management tools
- Customer or staff portals
- Reporting and operational dashboards
- Automated document and data processing
- Connections between systems that currently operate separately
It starts with us understanding how you work.
How we work together
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Understand
You walk us through how work gets done. We ask questions, trace the steps and identify where automation could save time, reduce costs or create capacity.
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Design
We design the solution around your processes and provide a clear proposal covering the investment, scope, outcomes and expected value.
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Build
We build the system, keep you updated and test it with your team before launch.
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Support
We host, maintain and support the system so it continues working as your business evolves.
Pricing
Clear pricing. No surprises
Every solution must solve a real problem and deliver clear business value. We assess the likely return first, then give you an indicative investment range early and a clear proposal before you commit.
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01 · Discover
$0
A 45–60 minute, no-obligation conversation about how your business runs. We’ll explore where work could be simpler and whether there’s a worthwhile opportunity to automate.
- No sales pitch
- No technology jargon
- No commitment
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02 · Design and build
From $5,000 + GST
We only recommend a build where there is a clear return – through time saved, costs reduced, errors avoided, or new capacity and revenue created.
- Price and clear business value provided early
- Clear scope and agreed proposal
- Payments staged as the build progresses
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03 · Run
From $400 per month + GST
Your ongoing service begins when the solution goes live and covers the services agreed in your proposal.
- Hosting, monitoring and maintenance
- Technical support
- 12-month minimum subscription term
How pricing works
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Start with how you work
We understand the workflow, where time or money is being lost, and the value of improving it.
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See the likely investment and return
We compare the likely cost with the time, cost, capacity or revenue benefits the solution could create. If the return isn’t clear, we won’t recommend a build.
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Approve a clear proposal
You receive a proposal setting out the scope, timeline, one-off investment, ongoing fees and exactly what is included before the build begins.
What affects the investment?
- Workflow complexity
- Connections with existing systems
- Number of users and expected usage
- Ongoing support requirements
Any third-party costs or work outside the agreed scope will be identified and agreed with you before they are incurred.
You’ll know the cost before you commit.
No unexplained fees. No surprise extras. Just a clear investment linked to an agreed business outcome.
Who we are
The founders of BuiltByK are passionate about bringing enterprise-level problem solving to Australian small and medium businesses – without the enterprise complexity, cost or jargon.
Together, we bring more than 30 years of experience solving complex business and technology challenges. We stay involved from the first conversation through to ongoing support, so you always know who you are working with.
Let’s talk about how you work.
Tell us a little about your business. We’ll arrange a conversation, listen to how things run and explore where we could help you save time. You don’t need to have an improvement in mind.